WHY Do Customer Satisfaction Surveys Even Exist in Enshitified Corporate America?

Whenever I go to walmart I always score them the lowest I can on the customer survey at checkout. F-them.

Lowes: One bathroom hiding in the back of the store and usually has a homeless person living in it.

The same reason that the elitist UNIPARTY pretends to be two separate parties: Illusions of Freedom and Choice!